- We plan to resume offering balloon rides once it is both SAFE and LEGAL to do so. We are awaiting clearance to resume operations from Letchworth Park. Other launch sites may open sooner. Online bookings are available starting July 1. Booking by phone available now.
- We do not wish to cancel current bookings too far in advance, as the reopening schedule is uncertain at this time. Existing bookings will be reviewed each week on Monday until we reopen. Check your email for COVID-related cancellation information if you are already booked.
- We are accepting new bookings, with the understanding that we may need to reschedule you if we are not yet cleared to open by the time of your booked flight.
- As new information becomes available, it will be updated here.
- If you have questions at any time, contact us email@example.com or 585-243-3178.